“It was great to have an extra resource for our small team and one that brought additional marketing expertise which we can’t employ full-time. The report provided will help the business move forward continuing to be run by the community for the community.”

Annalisa Ward – Manager at The Forum Northallerton


The Forum In Northallerton is a community facility and venue for cinema and cultural events run by a small charity. I helped The Forum with some market research to find out what future events and activities our customers are interested in.

I developed the questions, managed the survey via an online portal and provided a commentary on the results. I worked with The Forum to use the insights to build a customer profile for the respondents who had an account in the database.

The Forum survey
I created this quick survey so The Forum could ask its customers about the events they want to see.